Who we are

Our website address is: https://www.waldrons.com

Email: rwaldron@waldrons.com

At Waldron’s Patisserie we are committed to protecting your privacy and information security. Please read this privacy policy carefully so that you are aware of the steps we take to protect your privacy, what information we collect, how we use it now or may use it in the future and what your rights are.

Controllers of Information

Any personal information provided here or gathered by our website is controlled by the Data Protection Officer Robert Waldron.

We aim to process information about you fairly and in a transparent manner and the aim of this document is to provide you with sufficient information for you to be able to understand what we are doing with your data. If you are unsure how we are handling information about you or you think we could improve our privacy information, please contact rwaldron@waldrons.com

 

What information do we collect? How do we use it?

  1. When you use our website, or the online publications published on our site and/or register information with us, we may collect, derive, combine, access, or otherwise process your personal information for the following purposes:
  2. The monitoring of customer traffic patterns and website usage to help us to develop the design and layout of the website;
  3. Notifying you of Waldron’s news and information, which we think, may be of interest to you including by email or by physical mail, where you have granted us permission to do so;
  4. Offering, administering and providing products and services.
  5. Providing you with a more personalised user experience when using our website or any other services we might provide to you by analysing, segmenting and profiling our database and allowing us to target you with information we think you might be most interested in including products and services;
  6. Sending you surveys for quality management purposes

 

Legal basis for processing your data

We undertake the activities above for the reasons below:

1 & 4 In the pursuit of our legitimate interests as a commercial organisation including the marketing and promotion of our brand, products, and services.
3 To fulfil any contractual obligations we may have when you make purchases from us.
2 & 5 Based on your consent.

 

What we do with the information that we collect?

We will never use your information in a way incompatible with this privacy notice. This will include amongst others that:

We will not put any information about you on general release nor will we sell such information;

We will not transfer personal data outside of the European Economic Area.

 

Children below the age of 16

If you are under the age of 16 you may register on the website to receive newsletters and other information but only with expressed consent of a parent or guardian

Retention

We collect personal information for specific purposes and on specific legal bases and endeavour to collect only the personal information required for those purposes. Once this purpose has been fulfilled and the personal information is no longer required, we will anonymise your data by removing any identifiable information or erase it

Your rights

You have the right to request at reasonable intervals, access to the personal information we have collected about you. Please refer any access request to rwaldron@waldrons.com
When requesting access to your personal data please provide as much detail as possible about what personal data you would like access to and include in the subject line that it regards an access request. For complying with your access request, we may ask you to provide us with evidence of your identity plus some additional information. We also reserve the right to charge for the cost of providing the information if it is deemed excessive.

If you so choose you may request us to rectify, erase or block the processing of your personal data if that personal data is no longer accurate, up-to-date or when the further processing of that personal data would be in violation of applicable data protection legislation.
You have a right to receive any personal data that you have provided to us to transfer it onto another data controller where the processing is based on consent and is carried out by automated means called a data portability request. You have the right to object to our processing of your personal data where the basis of the processing is our legitimate interests including but not limited to direct marketing and profiling.

You have a right to information about how we are processing information about you and we have an obligation to process only a minimum of data for specific, explicit and legitimate purposes in a fair, lawful and transparent manner. This privacy notice fulfils our obligations to provide you with information, but you should contact us directly if you have any questions or concerns.
You have a right to lodge a complaint about any aspect of how we are handling your data with the Information Commissioner’s Office in the UK who can be contacted here: https://ico.org.uk/concerns/

 

Any questions regarding your privacy?

We are happy to discuss privacy and data protection with you. You may contact us at rwaldron@waldrons.com

 

Security

We endeavour to take all reasonable steps to protect your personal data including the use of encryption technology but cannot guarantee the security of any data you disclose online. You accept the inherent security implications of sending information over the Internet and will not hold us responsible for any breach of security unless we have been negligent.

 

Applicable data protection law

This privacy notice has been based on the General Data Protection Regulation (GDPR). If you are subject to more stringent data protection legislation, please refrain from using this website or any of our other services.

 

 

Cookies

Cookies are very small text files that are stored on your computer when you visit some websites.
We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process.
You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.

 

Functional Cookies

This website will:

  • Track the pages you visit via Google Analytics

 

Targeting Cookies

This website will:

  • Allow you to share pages with social networks such as Facebook (If available)
  • Allow you to share pages via Add This (If available)

 

To view the ‘Add This’ Privacy Policy or to opt out of any online behavioural advertising, please visit Add This and click on the ‘Opt Out’ button.

 

This website will not

  • Share any personal information with third parties.

 

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.